Terms of Use

Last updated: 1 February 2026

By downloading, accessing, or using the Ish & Chips app or website, you agree to these Terms of Use. If you do not agree, please do not use our services.

1. Service Description

The app allows customers to browse menus, place takeaway or delivery orders, make payments, and receive order updates from Ish & Chips.

2. User Responsibilities

• Provide accurate and up-to-date information
• Use the app lawfully and fairly
• Not place fraudulent or fake orders
• Not misuse or attempt to disrupt the service

3. Orders & Payments

Orders placed through the app are prepared by Ish & Chips and are subject to availability. Once an order is accepted, it may not be cancelled.

Prices, menu items, and opening times may change without notice. Payments are processed securely by third-party providers.

4. Refunds & Issues

Refunds are handled in line with Ish & Chips’ policy. Any issues with your order should be reported as soon as possible after receipt.

5. Accounts

Browsing the menu does not require an account. Placing an order may require sign-in. You are responsible for keeping your account details secure.

6. App Availability

We do not guarantee uninterrupted or error-free service. The app may be updated, suspended, or discontinued at any time.

7. Intellectual Property

All content, branding, and software are owned by Ish & Chips or its licensors. You may not copy or redistribute any part without permission.

8. Limitation of Liability

To the maximum extent permitted by law, Ish & Chips shall not be liable for indirect or consequential losses. Liability for any order is limited to the value paid.

9. Termination

We may suspend or terminate access to the app if these terms are breached.

10. Governing Law

These Terms of Use are governed by the laws of England and Wales.

11. Contact

If you have questions about these Terms, contact us at:

Email: support@ishandchips.co.uk